Get a weekly list of risky users to focus your efforts on to reduce your churn more effectively.
When you create an account on ChurnTarget and link your business' data, one of our data scientists will work to create a custom model based on your business' specificities. We can also customize the model based on your demands (ie. specific features).
Every day, your data and your customers' behaviors are being automatically analyzed and are being fed to your machine learning model.
Every week, the model scores each of your customers and label a custom amount of them as 'risky', with regards to previous churned users' behavior.
We are not storing any private information about your customers on our servers. We only save their user ID (depending on your integration) to identify them.
Link your Intercom account on ChurnTarget to benefit from our fully automated integration. Not using Intercom? Contact us, we are currently working on other integrations as well.
After you linked your account, we created your model in under two weeks and you can begin to focus your efforts on risky users.
Every time the model computes a new list of risky users, your platform is updated with the new labels so you can directly work from there.